TERMS & CONDITIONS

Please read these terms and conditions carefully before booking any courses with Terms and Conditions for the Booking and Provision of Courses

Please read these terms and conditions carefully before booking any courses with VOCAL MASSAGE TRAINING (VMT LTD from hereon). When booking a course with VMT LTD, you agree to be bound by the following terms and conditions. Please print a copy for your reference.

  1. Contract Formation
    1.a When you purchase online or through an email or a telephone conversation, your booking constitutes a request to us to reserve a place for you on a specified course with a specified commencement date.
    1.b The contract between us will form when we send you a confirmation acceptance email of your place on the course. Where a purchase is made online, this will occur in addition to the online confirmation documentation.
    1.c Acceptance will be complete at the point at which we send the confirmation email to you.
    1.d VMT LTD recognises that a mere request for information does not constitute an intention to enter into a legally binding contract and the above clauses only apply to online purchases and clear requests to reserve a place on a course.
  2. Cancellation of Course Booking Policy
    2.a Customers in the European Union are entitled to a statutory cooling off period of seven business days. This is where the ‘Consumer’ is a consumer within the meaning of the Consumer Protection (Distance Selling) Regulations 2000. The Consumer may cancel the booking at any time up to the end of the seventh working day (Monday to Friday) from the date on which the Customer receives the Confirmation Email.
    2.b VMT LTD will make a full refund of any course fees already paid provided notice is sent by email to poppy@kingmanualtherapy.com within that seven-day period.
    2.c In all other cases refunds for cancellations are non-refundable beyond the cooling off period. Alternatively, a credit note will be issued to be used for a later course. VMT LTD enters into contractual liability with third party teachers/therapists and refunds are therefore not available for this reason.
    2.e If for any reason VMT LTD cancels the course then the course fee shall be refunded in full and no further liability shall attach to VMT LTD in respect of such cancellation.
    2.f. VMT LTD will use all reasonable efforts to provide the course on the agreed date. If for any reason VMT LTD needs to change this due to circumstances beyond its reasonable control such as, but not limited to, unavailability of course tutors due to illness, inclement weather, strikes and transport difficulties, then VMT LTD shall endeavour to re-arrange the course. The provision shall not prejudice the Customer’s right to cancel the booking and be refunded the fees in full and no further liability shall attach to VMT LTD d in respect of such cancellation.
  3. Pricing and Availability
    3.a Please be aware that while every effort is made to maintain an up-todate website, courses may become fully booked or withdrawn at any time.
    3.b We will inform you if a course becomes unavailable via email.
  4. Liability
    4.a VMT LTD do not exclude or limit in any way liability created by themselves or their employees or agents for death or personal injury, which is unlawful to exclude or limit.
    4.b The liability of VMT LTD for other acts or defaults whether by themselves, their employees or, agents whether in contract, tort (including negligence) misrepresentation (unless fraudulent) or other legal liability is limited to:
    4.c For physical loss or damage to property: the amount per claim which VMT LTD is insured for under its public liability policy(s)
    4.d For all other liability: the amount of the course fee paid.4.e Under no circumstances whatsoever shall any liability accrue for:
    4.e.1 Any loss of profits or revenue, loss of goodwill or third parties’ liability or
    4.e.2 Loss incurred for reasons beyond the control of VMT LTD.
    ‘Reasons beyond the control of VMT LTD’ include but are not limited to, inclement weather, lecturer illness, strikes, flood, fire or accident. This includes, but is not limited to, travel expenses, flight costs and hotel costs incurred through booking a course which is later cancelled due to reasons beyond the control of VMT LTD. 4.f Where the Customer is a consumer within the meaning of the Sale of Goods Act 1979 or the Supply of Goods and Services Act 1982 then nothing in these conditions shall be taken as depriving him of any rights thereunder which it is unlawful to exclude.
  5. Language
    5.a All courses are delivered in English and therefore a good command of the English language is advised.
  6. Copyright
    6.a All materials supplied by VMT LTD are the copyright or other intellectual property of VMT LTD respectively and/or third parties where relevant.
    6.b Reproduction of any kind is not permitted without the express written consent of VMT LTD or the relevant third parties.
  7. Non-attendance
    7.a Course fees are not refundable where an attendee fails to attend but a credit note may be issued at the discretion of VMT LTD.
  8. Law and Jurisdiction
    8.a English Law governs the control and all disputes arising from booking a course with VMT LTD will be governed by the exclusive jurisdiction of the Courts of England.
  9. Third Party Rights
    9.a No third party is intended to acquire rights under the Contract (Rights of Third Parties) Act 1999.
  10. Interpretation
    10.a Words denoting the singular number shall include the plural number and vice versa and words denoting the masculine gender shall include the feminine gender and vice versa.
    10.b Any reference to any statute and/or regulation shall be deemed to include a reference to all and every statutory amendment modification reenactment and extension in force on or after the date of the Agreement.
  11. Our right to vary these terms and conditions
    11.a We have a right to revise and amend these terms and conditions as appropriate.